Reference

Terms that shape your account

Our Terms & Conditions explain how your account, wallet, lobby access and game sessions are handled before you open the full lobby.

Account rulesLocal-law accessDANA contextOVO context

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Local-law scope for Indonesia access

capit899 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account terms matter before any deposit, table seat or sportsbook slip is opened. We write these Terms & Conditions to explain what you accept when you create an account, verify your details, use the wallet, join live casino tables or browse slot rooms such as

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Leprechaun Riches and Royal Fishing. Access depends on local law and is available only where local law permits, so you should not use the lobby from a place where access is restricted. We may update these terms when payment rails, account checks, security steps or game-room
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rules change, and we place the current wording on this page so you can read it before continuing. DANA, OVO, GoPay and QRIS are mentioned here as wallet context, not as permission to bypass any term.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask about terms before joining

Clear answers reduce account friction, so our support paths are part of how we apply these Terms & Conditions. Before you open an account, you can ask how identity checks, wallet name matching, login devices or session rules affect your access. We answer in English for Indonesia and keep the reply tied to your account step, not a generic script.

Team online

Live chat terms desk

Use live chat from the lobby footer when you need a quick reading of a term before opening VIP Baccarat, Aviator or a wallet page. We monitor chat daily from 09:00 to 23:00 WIB.

Email account requests

Send account-term questions by email when you need a written trail for name changes, locked login checks or wallet review. Include your registered phone number and the exact term you want us to check.

Mobile help path

On mobile, open the menu, choose Help, then Terms & Conditions to reach the contact form. That path keeps your device details attached, which helps us check login or session issues faster.

ACCOUNT CARE

How our terms protect your details

The Terms & Conditions set the working rules for data handling, cookies, account access and wallet changes.

Data used for account checks

We collect the details needed to run your account, including login ID, registered phone, wallet name and session records. The terms explain why these fields are checked before withdrawal review or access changes.

Cookie and device signals

Cookies help us keep your session open and recognise a returning device. If a new phone or browser appears, the terms allow extra checks before wallet pages or game sessions continue.

Wallet name matching

DANA, OVO, GoPay and QRIS actions can require a name match against your account record. This term helps prevent failed transfers and reduces disputes when a wallet is changed.

Retention and account history

We keep account and transaction records for operational review, dispute handling and legal requests where required. The terms describe why some records remain after you stop using the lobby.

Security holds

If login patterns, repeated failed passwords or mismatched wallet details appear, we may place a temporary hold. The terms give us room to verify ownership before access resumes.

Change requests

You can ask us to correct account details through chat or email. We check the request against your registered phone, recent login device and wallet history before making a change.

Questions about your Terms & Conditions

These answers focus on the terms that affect your account before and after registration. They cover account acceptance, wallet checks, local-law access, data use and how to contact us when a clause is unclear. Read them before you join so your next step fits the rules you are accepting.

You accept the Terms & Conditions covering account creation, login security, wallet use, game access and support handling. The terms apply from the moment you submit your registration details, even before your first DANA, OVO, GoPay or QRIS action.

Access depends on local law and is available only where local law permits. If your location or device route conflicts with our terms, we may restrict access until the account position is checked.

Wallet name checks help us match your account to DANA, OVO, GoPay or QRIS activity. If a wallet name differs from your account record, the terms allow us to pause the request and ask for confirmation.

Withdrawal handling follows the account record, wallet match, login history and any open security checks. If details do not line up, the terms allow a review before funds leave the wallet page.

A new phone, browser or desktop login can trigger extra checks under the account-security terms. We may ask you to confirm your registered phone or recent wallet activity before access continues.

Yes. Contact chat or email with your registered phone number and the exact detail you want changed. We check the request against your account history before updating anything tied to login or wallet access.

We place the current Terms & Conditions on this page and may update them when account checks, wallet handling, cookies or game-room rules change. You should read the latest wording before continuing your account activity.

Terms that shape your account

Ask about terms before joining

Live chat terms desk

Email account requests

Mobile help path

How our terms protect your details

Data used for account checks

Cookie and device signals

Wallet name matching

Retention and account history

Security holds

Change requests

Questions about your Terms & Conditions

01 What do I accept when I open an account?

02 Can I use the account from anywhere in Indonesia?

03 Why do the terms mention wallet name checks?

04 How do the terms affect withdrawals?

05 What happens if I use a new device?

06 Can I ask for my account details to be changed?

07 How will I know when the terms change?

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